Shipping & Delivery Policy

Last Updated: June 2026

Welcome to Agencomatic. This Shipping & Delivery Policy explains how Agencomatic.com delivers digital services, project deliverables, reports, and online products to clients. Moreover, by purchasing any service, package, consultation, or digital product from our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.

1. Introduction

Agencomatic is a digital marketing, web development, SEO, branding, and Amazon business solutions company. Since most of our offerings are digital, we generally do not use traditional shipping methods. You can learn everything about this in this shipping policy.

We designed this shipping policy to provide transparency about our delivery procedures, expected timelines, client responsibilities, and the methods we use to deliver purchased services and digital assets

By engaging our services, clients agree to cooperate throughout the project lifecycle to ensure successful and timely delivery.

2. Nature of Delivery

Agencomatic primarily delivers digital services and electronic project assets. Unless a service agreement, quotation, or proposal specifically states otherwise, we do not ship physical products.

Digital deliverables may include, but are not limited to:

• Website design files
• Website development projects
• Landing pages
• Amazon FBA Private Label launch services
• Amazon FBA Wholesale launch services
• Product research reports
• Brand identity packages
• Logo and graphic design files
• Search Engine Optimization (SEO) reports
• Keyword research documents
• Marketing strategies
• Social media marketing plans
• Content marketing materials
• Digital advertising reports
• Website audit reports
• Analytics and performance reports
• Business consultation summaries
• Access credentials for websites, dashboards, or marketing tools
• Digital training materials
• E-books, templates, and downloadable resources

We deliver all such materials electronically through secure and reliable communication channels.

3. Delivery Methods

Depending on the type of service purchased, Agencomatic may use one or more of the following delivery methods:

Email Delivery

We may send completed deliverables directly to the client’s registered email address. We commonly use this method for reports, design files, consultation summaries, and project updates.

Cloud Storage Services

Large files may be delivered through secure cloud-sharing platforms such as:

• Google Drive
• Dropbox
• OneDrive
• WeTransfer
• Other secure file-sharing services

Clients will receive a secure link to access and download project files.

Project Management Platforms

For larger projects, we share deliverables through project management systems or collaboration tools to streamline communication and approvals.

Client Dashboards

Certain services provide access to online dashboards where clients can access reports, project updates, analytics, and marketing data in real time.

Website Access Delivery

For website development projects, clients may receive login credentials, hosting access information, website migration details, or administrative access through secure communication channels.

Secure Download Links

Digital products, templates, and downloadable resources may be provided through protected download pages or secure download links.

The delivery method used will depend on the service purchased and the requirements of the project.

4. Service Delivery Timeframes

Delivery timelines vary depending on the complexity, scope, and nature of the service purchased.

Typical delivery estimates include:

Consultation Services

Business consultations, SEO consultations, Amazon FBA consultations, and strategy sessions are generally delivered within 1 to 3 business days after booking confirmation.

SEO Services

SEO audits, keyword research reports, and optimization recommendations are typically delivered within 3 to 10 business days, depending on project requirements.

Branding and Design Services

Logo design, branding packages, marketing materials, and graphic design projects generally require 5 to 14 business days.

Website Design and Development

Website projects may require 2 to 6 weeks or longer depending on:

• Project complexity
• Number of pages
• Custom functionality
• Content availability
• Revision requests

Amazon FBA Services

Amazon FBA Private Label and Wholesale services involve multiple stages including product research, supplier sourcing, listing optimization, and launch planning. Delivery schedules vary significantly depending on the selected service package.

Ongoing Marketing Services

Monthly SEO, content marketing, social media management, and digital advertising services operate on recurring delivery schedules with reports and updates delivered throughout the service period.

We will outline specific delivery dates and project milestones in the applicable project proposal, contract, invoice, or service agreement.

5. Client Responsibilities

Successful project delivery requires cooperation from both Agencomatic and the client.

Clients are responsible for:

• Providing required project information
• Supplying content, images, branding assets, and other necessary materials
• Providing access credentials when required
• Responding to requests for information promptly
• Reviewing submitted drafts and deliverables within a reasonable timeframe
• Providing feedback and approvals without unnecessary delays
• Maintaining active communication throughout the project

Failure to provide requested information, materials, or approvals may delay project completion and delivery timelines.

Agencomatic cannot be held responsible for delays caused by missing client information or prolonged communication gaps.

6. Revisions and Approval Process

Some services include revision opportunities as outlined in the purchased package or project agreement.

Revision requests must be submitted within the specified review period. However, additional revisions beyond the agreed scope may result in additional charges and extended delivery timelines.

Project completion and final delivery may be delayed if extensive changes or scope modifications are requested after initial approval. However, such changes can extend the overall timeline.

7. Delays and Exceptional Circumstances

While we strive to deliver all services on time, certain circumstances may affect delivery schedules.

Potential causes of delay include:

• Delayed client communication
• Missing project materials
• Delayed approvals
• Scope changes
• Additional feature requests
• Third-party service interruptions
• Hosting or platform-related issues
• Technical problems beyond our control
• Force majeure events such as natural disasters, internet outages, or other unforeseen events

If a delay occurs, Agencomatic will make reasonable efforts to notify the client and provide an updated delivery estimate.

8. No Physical Shipping

Unless explicitly stated in writing, Agencomatic does not sell or ship physical goods.

All services, reports, files, documents, and project deliverables are provided digitally through electronic means.

As a result:

• No shipping charges apply for digital services.
• No tracking numbers are provided.
• No postal or courier services are used.
• No customs duties or import fees apply.

Clients should ensure they have access to a valid email address and internet connection capable of receiving digital deliverables.

9. Delivery Confirmation

A service or digital product will be considered successfully delivered when one or more of the following occurs:

• Deliverables are sent to the client's registered email address.
• Download links are successfully provided.
• Files are uploaded to a designated cloud storage location.
• Access credentials are issued.
• Reports are made available through a client dashboard.
• Website access or completed project access is granted.

It is the client's responsibility to verify receipt of delivered materials and notify Agencomatic of any access issues within a reasonable timeframe.

10. Failed Delivery Attempts

If incorrect contact information, inaccessible email accounts, or other client-side issues prevent delivery, Agencomatic may contact the client through available communication channels.

Delivery timelines may be extended until accurate information is provided.

11. Contact Information

If you have any questions regarding this Shipping & Delivery Policy or require assistance regarding a delivered service, please contact us:

Agencomatic

Website: https://agencomatic.com

Email: info@agencomatic.com

We deliver all digital services and project deliverables in a timely, professional, and secure manner.